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DOGDELI SUBSCRIBE & SAVE POLICY

Last Updated: July 2026

Welcome to the DOGDELI dog treat subscription program! Subscribe & Save is our premium automated auto-ship program powered by Appstle Subscription and Reorderify. It is designed to keep your dog's favorite handcrafted, all-natural treats arriving at your doorstep exactly when you need them. By enrolling, you agree to the billing and cancellation terms outlined below, which are fully subject to the governing law, dispute resolution, and mandatory arbitration guidelines in our official Terms of Service.

WHAT ARE THE BENEFITS OF SUBSCRIBE & SAVE?

  • Save 5% on all your recurring Subscribe & Save orders.

  • Easily skip, update, or cancel your shipments directly online through your portal.

  • Save time and money while keeping your dog continuously healthy and happy!

HOW DOES SUBSCRIBE & SAVE WORK?

  • Getting Started: Simply select the Subscribe & Save option when adding a product to your shopping cart. You can choose to receive your items at automatic intervals of 2 weeks, 3 weeks, or 4 weeks.

  • First Shipment & Authorization: By enrolling, you will receive your first shipment immediately. You authorize DOGDELI and our third-party payment gateways to process recurring automatic charges to your selected payment method for all future intervals.

  • Promotional Pricing Limitations: Introductory offers, initial discount codes, or one-time promotional discounts apply strictly to the initial subscription cycle unless explicitly stated otherwise. Following the promotional period, all subsequent shipments will automatically renew at the standard subscription rate.

  • Failed Payments & Retries: If your payment method is declined or expires, our system is authorized to automatically retry the charge. Your subscription order will remain paused and will not enter our dehydration fulfillment queue until the payment successfully clears.

  • Bank Fees Liability: DOGDELI is not responsible or financially liable for any overdraft fees, insufficient funds (NSF) charges, or foreign transaction fees levied by your bank or credit card issuer resulting from automated subscription billing.

  • Price Changes & Availability: Because our treats are handcrafted from raw, all-natural ingredients, DOGDELI reserves the right to adjust subscription pricing or pause a subscription cycle if specific ingredients become unavailable. Customers will receive advance written notice of any price changes via the email address on file prior to their next scheduled billing cycle, providing the opportunity to cancel before the new rate applies.

MANAGING YOUR ACCOUNT You are in complete control of your subscription. When you are logged into your secure customer account on dogdelitreats.com, you can access your personal portal by clicking Manage Subscriptions. Inside this portal, you can:

  • Add or remove products from your upcoming deliveries.

  • Change your shipping intervals or delivery dates.

  • Skip an individual upcoming shipment if your pet hasn't finished their current bag.

  • Update your payment methods, billing details, and shipping address settings.

  • Address Update Liability: Address modifications for recurring orders must be updated directly inside the Manage Subscriptions portal. Changing your default shipping address on a standard, one-time checkout page does not automatically update your automated subscription routing. DOGDELI is not liable for missing packages or secondary shipping fees resulting from outdated addresses within the subscription portal.

CANCELLATION DEADLINES & COMPLIANCE You can cancel your subscription free of charge at any time directly through your portal. However, to protect our small-batch dehydration schedules and logistics pipelines, you must adhere to our mandatory cancellation windows:

  • The 48-Hour Deadline: In compliance with Florida Automatic Renewal Laws (ARL) and our master Terms of Service, any subscription modification, pause, or cancellation must be successfully executed inside your customer portal at least 48 hours prior to your next scheduled billing date.

  • Late Cancellations: Subscription cancellations processed less than 48 hours before the scheduled renewal date cannot be halted or intercepted. The payment for that final cycle will be processed, and the order will be dehydrated, fulfilled, and shipped as normal.

  • Final Sale Rule: Because our products are perishable pet consumables, all processed subscription renewals are strictly subject to our food-safety NO RETURNS and NO EXCHANGES policy.

  • Support & Technical Issues: If you experience technical difficulties accessing your portal, you must email our team at support@dogdelitreats.com prior to the 48-hour deadline to halt your billing cycle.

  • Right to Terminate: DOGDELI reserves the right to refuse service, modify, pause, or terminate any subscription account at our sole discretion, without prior notice, including for reasons of suspected fraud, unauthorized reselling, or abusive behavior toward our staff.